ANNAPOLIS, Md., March 22 — TeleCommunication Systems, Inc. (TCS), a world leader in highly reliable and secure mobile communication technology, announced today it has once again achieved the Cisco Master Service Provider Certification for cloud and managed services and Silver Certified Partner Certifications from Cisco. The Cisco Master Service Provider Certification recognizes TCS as having the capabilities to sell and deliver cloud and managed services to help accelerate time to market and time to revenue. Additionally, the certification rewards partners for their expertise and investments for creating, selling and delivering cloud and managed services with financial incentives and go-to-market benefits in all countries of legal presence. To earn Silver recertification, TCS had to meet rigorous standards for networking competency, service, support and customer satisfaction set forth by Cisco. In addition, TCS' Cisco Powered managed services designation in Cisco Powered Managed Connectivity has been renewed.

News Facts

• The Cisco Master Service Provider Certification is part of the Cisco Cloud and Managed Services Program, focused on helping partners such as TCS to envision, build, market and sell cloud and managed services with business acceleration tools and services, sales training and the Cisco Cloud Marketplace to address the varied needs of its customers. As a Cisco Master Service Provider Certified Partner, TCS will sell and deliver at least two Cisco Powered services (managed and/or cloud services with Cisco Powered services designations), built on the IT Infrastructure Library (ITIL) framework, and provide enhanced management and stewardship practices to its customers.
• In addition, TCS has renewed a Cisco Powered services designation in Cisco Powered Managed Connectivity. Cisco Powered services allow customers to connect with confidence to achieve faster time to value by minimizing technology lifecycle complexity to reduce cost and risk. Customers also experience assured performance through superior service, security and 24/7 support from Cisco and its certified partners while taking advantage of continuous innovation based on open standards and Cisco's extensive R&D investment.
• As a Cisco Silver Certified Partner, TCS has met requirements for attaining a broad range of expertise. To achieve Cisco Silver Certification, TCS was required to achieve the following Cisco advanced specializations: Advance Security and Cisco Express Unified Communications. In addition, TCS was required to integrate Cisco Lifecycle Services into their offerings and maintain high levels of customer satisfaction based on independently audited customer satisfaction surveys.
• The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit. Cisco resale partner certifications — Gold, Silver, Premier and Select — represent an increasing breadth of skills across key technologies and a partner's ability to deliver integrated networking solutions. Cisco resale partner specializations — Master, Advanced and Express — reflect an increasing depth of sales, technical and service expertise in particular technologies.

Supporting Quotes

Michael Bristol, senior vice president and general manager of TCS' Government Solutions Group, said: "Cisco's requirements for their certifications are rigorous and reflect their status as a leading technology company. Thus, being able to once again achieve the Silver and Master Service Provider certifications, as well as the Cisco Powered Network designation, confirms that we are using our skills, processes and capabilities to successfully meet our customers' high standards with our secure and customizable solutions."

Surinder Brar, chief strategist of the Worldwide Partner Organization, Cisco, said: "Cisco is committed to providing tools, training and programs to help drive partner growth, differentiation and profitability. TCS has made an investment in delivering the integrated and customized technology solutions today's customers demand."

TCS has established a proven track record for more than 25 years as a trusted provider of communication technology solutions to solve the government's toughest technical challenges, under conditions that demand the highest level of reliability, availability and security. To ensure mission continuity, TotalCom® offers deployable, highly secure communication solutions and complete end-to-end managed services for converged (IP-based) voice, video and data solutions to organizations requiring seamless and secure connectivity between fixed sites and remote operations.

About TeleCommunication Systems, Inc.

TeleCommunication Systems, Inc. (TCS) is a world leader in highly reliable and secure mobile communication technology. TCS infrastructure forms the foundation for market leading solutions in E9-1-1, text messaging, commercial location and deployable wireless communications. TCS is at the forefront of new mobile cloud computing services providing wireless applications for navigation, hyper-local search, asset tracking, social applications and telematics. Millions of consumers around the world use TCS wireless apps as a fundamental part of their daily lives. Government agencies utilize TCS' cyber security expertise, professional services, and highly secure deployable satellite solutions for mission-critical communications. Headquartered in Annapolis, MD, TCS maintains technical, service and sales offices around the world. 

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Source: TeleCommunication Systems