March 21, 2013
SAN MATEO, Calif., March 21 — NetSuite Inc., the industry's leading provider of cloud-based financials / ERP software suites, today announced that NetSuite and eWinery Solutions, the No. 1 provider of DTC (direct-to-consumer) software and systems for the wine industry, have formed a partnership to develop and offer an industry-specific cloud software solution, VinSuite targeting wineries throughout the world. The planned solution will give wineries the tools they need to truly compete at both the local and international levels.
VinSuite, to be built atop NetSuite using NetSuite's SuiteCloud development platform, will combine the power of NetSuite's ERP, CRM, and eCommerce with eWinery's vertical domain knowledge in the wine industry and expertise in winery software development. It will deliver the first integrated solution for wineries to manage all of their mission critical business operations in the cloud with one system – from tasting room point-of-sale (POS) systems, wine club membership and program management, to allocations of inventories, order management, customer relationship management, and omnichannel sales including tasting room, telesales, B2B and B2C eCommerce and global expansion. For the first time, wineries will have a cloud solution to provide the power, flexibility and agility to transform their business operations.
The wine industry is increasingly competitive, with more than 8,000 wineries, 100,000+ wine brands and 100,000+ wine retailers in the USA, and new developments every week in Europe, Latin America and Asia Pacific. It is truly a global business, but the software systems used to run these businesses are fragmented. Typically a winery has to use multiple, disparate systems, creating inefficiency and high costs. For the first time in the wine industry, this integrated solution between NetSuite and eWinery will offer wineries a comprehensive set of capabilities to manage and streamline DTC sales, covering CRM, POS, loyalty clubs, email marketing, eCommerce through the NetSuite SuiteCommerce platform, and more.
"The wine industry has lagged in technology development and this has resulted in a myriad of home grown solutions that either don't communicate at all with other systems or do so poorly," said Richard Kline, eWinery Solutions founder and CEO.
Atop NetSuite, the eWinery solution will give wineries a single record of customer transactions across multiple channels, from online orders to in-person purchases at a winery to call center sales. In addition, eWinery will offer new capabilities to allow wineries to manage their wholesale B2B distribution businesses through customization of NetSuite functionality for ERP, order-to-cash cycles, inventory and order management, warehousing, shipping and fulfillment, B2B eCommerce, financial reporting and analytics, and self-service portals for buyers. The eWinery solution includes functionality specific to wine industry DTC sales, such as age and address verification of customers, compliance with local restrictions at the state and county level, and tools to build and manage loyalty programs popular with wine connoisseurs.
eWinery's customization is based on NetSuite's SuiteCloud, a comprehensive offering of development tools and services designed to help customers and commercial software developers take advantage of the significant economic benefits of cloud computing. Through its partnership with NetSuite, eWinery Solutions has access to the top experts and systems in cloud computing, as well as the ability to fully design and develop new software solutions for every phase of the wine industry, from the vineyard and cellar right through to sales and accounting. Leveraging NetSuite's built-in functionality and the SuiteCloud development platform, eWinery can rapidly develop and deploy new products to wineries around the world using NetSuite's world-class hosting facilities.
"The baseline native solution of NetSuite is superior to anything else on the market," added Kline. "We will continue to offer the capabilities of our current solution, but it will now be more comprehensive, faster, and more efficient. Through this partnership, we can deliver solutions to help winemakers across the globe improve business efficiency, customer relationships, sales and growth while taking advantage of the economic benefits of cloud computing. Current eWinery and Napa Valley POS clients will be migrated to the new platform, so this will represent a significant upgrade for our client base."
"eWinery Solutions is an outstanding business partner for NetSuite," said Guido Haarmans , Vice President Business Development for Technology Partners at NetSuite. "With eWinery's recent merger with Napa Valley POS, their combined leadership in wine industry software solutions coupled with NetSuite's cloud business management and multi-channel retail solutions will bring innovation to the wine industry."
Today, more than 16,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud financials/ERP suites for divisions of large enterprises and mid-sized organizations seeking to upgrade their antiquated client/server ERP systems. NetSuite excels at streamlining business operations as demonstrated in a recent Gartner study naming NetSuite as the fastest growing top 10 financial management systems vendor in the world. NetSuite continues its success in delivering the best cloud ERP/financials suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud is accelerating.
About eWinery Solutions
Founded in 2003, eWinery Solutions provides a complete wine-industry-specific software solution to help wineries around the world manage their DTC business, from the first point of contact to extended customer interaction. eWinery Solutions is committed to being the industry leader and providing access to the latest tools and features to streamline day-to-day activities in the wine industry. eWinery Solutions recently merged with Napa Valley POS, a pioneer in POS software targeted to the wine industry. Providing services to over 550 combined clients both large and small, more than 75% of all wine produced and sold in the US is produced by companies who use eWinery Solutions-Napa Valley POS software for their DTC.
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